Stakeholder survey

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Do you use one of the services or products offered by La Genovese?
Which of the following categories do you belong to?
Tick your age range

In your opinion, what should be the relevance of the following topics for La Genovese?

Transparency, integrity and correctness, responsibility towards the community
Quality of services and products --> Continuous improvement of the quality of the services and the coffee in the various forms delivered to the market: beans, ground, pods and capsules.
Innovation of products and services provided --> Innovation of production processes, packaging and services, starting from customer needs.
Environmental management --> Identification, analysis, evaluation, control and management of the main environmental impacts relating to the activities carried out; monitoring of the main indicators aimed to achieving the objectives of reducing its environmental footprint.
Sustainable management of the supply chain --> Purchasing management is a tool for minimizing the environmental impact of its own activities, paying attention to social needs, protecting health and respecting the environment.
Development of skills and training of La Genovese staff --> Through training, development and interdisciplinary professional growth policies for employees.
Health and Safety in the workplace --> Protection of the health and safety of workers and, more generally, of all those who are, for various reasons, involved in the Company reality.
Corporate welfare and diversity management --> Enhancement of individual potential, culture's and talent's diversity, looking for production models that respect and protect human rights and the well-being of the community.

What do you think should be the level of relevance of environmental issues?

Renewable energies
Energy efficiency
Sustainable mobility
Reduting the emissions into the atmosphere
Reducing packaging
Use of eco-friendly packaging
Increase the use of eco-sustainable coffee

Regarding your knowledge, how do you rate La Genovese's level of commitment/involvement regarding the following aspects?

Attention in managing the expectations of stakeholders (citizens, institutions, suppliers, employees)
Benefit for society and the local community
Consistency with the declared values
Efficiency in the use of resources and attention to innovation
Positive impact on the community
Promotion of environmental policies
On which of the following issues regarding the environment, will La Genovese have to focus more in the coming years? (Possibility of multiple choice)
On which of the following issues, regarding local community, will La Genovese have to focus more in the coming years? (Possibility of multiple choice)
In your opinion, is it useful for La Genovese to report information with a view to special eye on sustainable development (e.g., environment, activities towards the local community, governance aspects)?